Terms and Conditions

Introduction

Welcome to The Groomery UK Ltd. The following Terms and Conditions govern your use of our website and the services we provide in the field of pet grooming and animal care. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

Company Information

The Groomery UK Ltd is a full-service pet grooming and animal care company offering breed-specific styling, nail trimming, pet bathing, ear cleaning, flea and tick treatments, and pet health and wellness consultations.

Use of Services

Our services are designed to provide the best care and grooming for your pets. By booking or using our services, you agree to:

\n
• Provide accurate and up-to-date information about your pet’s health, breed, and history.
\n
• Follow our instructions and advice given by our staff regarding pet care and grooming.
\n
• Make sure your pet is up-to-date on vaccinations and free from contagious diseases at the time of service.
\n
• Accept that grooming outcomes may vary based on pet behavior, breed, and condition.
\n

Appointment and Cancellation Policy

Appointments should be scheduled in advance. To help us serve you better:

\n
• Please arrive on time for your scheduled appointment.
\n
• If you need to cancel or reschedule, notify us at least 24 hours in advance.
\n
• Late cancellations or no-shows may incur a cancellation fee.
\n

Pricing and Payment

All prices for services are listed on our website or communicated prior to booking. Payment is due at the time of service, and we accept payment by approved methods specified during booking.

We reserve the right to change prices without prior notice, but any changes will not affect confirmed bookings.

Liability and Disclaimer

The Groomery UK Ltd takes utmost care in providing professional pet grooming and health consultations. However, by using our services you acknowledge:

\n
• There are inherent risks in grooming and handling animals, including potential allergies or sensitivities.
\n
• We are not liable for any pre-existing health conditions or complications arising after service if not disclosed before appointment.
\n
• We are not responsible for injuries or damages caused by the pet or third parties during the course of service.
\n

Privacy and Personal Information

We respect your privacy and handle all personal and pet information in accordance with applicable data protection laws. Information collected will only be used to provide and improve our services and will not be shared with third parties without your consent.

Intellectual Property

All content on this website, including text, images, logos, and designs, are the intellectual property of The Groomery UK Ltd or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the courts located in Manchester, Greater Manchester.

Changes to Terms and Conditions

The Groomery UK Ltd reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website or services constitutes your acceptance of any revised terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please write to us at our company address: