['Privacy Policy for The Groomery UK Ltd\n\nWelcome to our online platform. Your privacy is of utmost importance to The Groomery UK Ltd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our services related to pet grooming and animal care.\n\nInformation We Collect\n\nWe collect information that you voluntarily provide to us when you use our services, including but not limited to:\n\n- Personal identification details such as your name, address, phone number, and email address.\n- Pet information including breed, age, and health details necessary for the services we provide.\n- Appointment details and service preferences.\n- Payment information for transactions processed directly through our platform.\n\nAdditionally, we automatically collect certain information when you visit our site, including IP address, browser type, operating system, and browsing behavior. This helps us improve our service and enhance user experience.\n\nUse of Information\n\nWe use the information collected to:\n\n- Provide, operate, and maintain our services.\n- Schedule and manage appointments for pet grooming and related consultations.\n- Communicate important updates, confirmations, and notifications regarding your appointments.\n- Improve and customize our services according to your needs.\n- Comply with legal obligations and enforce our terms and conditions.\n\nLegal Basis for Processing Personal Data (GDPR Compliance)\n\nWe process your personal data based on the following legal grounds where applicable:\n\n- Your consent where you have given clear permission.\n- Performance of a contract to provide the services you have requested.\n- Compliance with legal obligations.\n- Legitimate interests to improve and ensure security of our services.\n\nData Sharing and Disclosure\n\nWe will not sell, rent, or trade your personal data to third parties. However, we may disclose your information:\n\n- To trusted service providers who assist in business operations such as payment processing, appointment scheduling, or IT maintenance, provided they agree to keep your information confidential.\n- When legally required to do so by law enforcement or regulatory authorities.\n- To protect our rights, safety, or property, or that of our users and the public.\n\nData Security\n\nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to your data is limited to authorized employees and service providers who require it to perform their job functions.\n\nData Retention\n\nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal obligations, dispute resolution, and enforcement of agreements.\n\nYour Rights Under GDPR\n\nYou have the right to:\n\n- Access the personal data we hold about you.\n- Request correction of inaccurate or incomplete data.\n- Request deletion of your personal data ("right to be forgotten"), subject to legal exceptions.\n- Object to or restrict processing of your data.\n- Receive a copy of your data in a portable format.\n- Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.\n\nTo exercise these rights, please contact us at our address below.\n\nCookies and Tracking Technologies\n\nOur platform may use cookies and similar technologies to enhance your experience, gather usage data, and assist with security. You can configure your browser to refuse cookies or alert you to their presence, but disabling cookies may affect certain functionalities.\n\nLinks to Other Websites\n\nOur site may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.\n\nChildren’s Privacy\n\nOur services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If we discover any data has been collected from a child under this age, we will take prompt steps to delete it.\n\nChanges to This Privacy Policy\n\nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.\n\nContact Information\n\nIf you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:\n\nThe Groomery UK Ltd \n47 Kingsley Road, Suite 2B \nManchester, Greater Manchester \nM14 6DP \nUnited Kingdom \nPhone: +44 161 555 2398 \n\nThank you for trusting The Groomery UK Ltd with your pet care and grooming needs. Your privacy and security remain a priority for us.', 0.0015604000000000002, 'gpt-4.1-mini']